Do I have to pay to participate in the Chromebook 1:1 Program? No, you do not have to pay to participate. Chromebooks are provided by the district.
What comes along with the device? Each Chromebook will come with a charger. Take-home devices (7th and 8th grade) must be protected by a Chromebook sleeve provided by the student.
What happens if my student's Chromebook is lost or damaged? We are offering an optional Chromebook Insurance Plan; purchase available online through MySchoolBucks. Coverage will be provided according to the details outlined in the plan. Families will be responsible for repair or replacement of any Chromebook not covered by the Insurance Plan.
Can the Chromebook Insurance Plan be purchased after the Chromebook distribution? Any family reporting a need for repair of a Chromebook not covered by the Insurance Plan after distribution will be responsible for the cost of repair. After repairs have been paid, the option for purchase of the Insurance Plan is available and will cover repairs from the plan purchase date to the end of the current school year.
What happens if the Chromebook is unable to be returned at the end of the school year due to loss or theft? Families will be responsible to replace any Chromebook(s) not returned at the end of the school year.
When will I receive the device? You will receive a Chromebook on the determined date at the beginning of each school year as soon as you have shown the purchase of a protective cover and turned in your filled out insurance form. Insurance is optional. If you wish to opt out, please check the box at the bottom of the form.
What are the dimensions of the Chromebook? 11.42 x 8.03 x 0.8 inches
Do I have to bring the device to school every day? Yes, you will use the device throughout the day to access digital content for your classes.
What happens if I leave the device at home? We will make every effort to offer a loaner if a device is forgotten at home. If there are no loaner devices available, you will need to complete your work as assigned with a hard copy (pen and paper).
What happens if my device gets lost or stolen? For devices covered by the Chromebook Care Plan, ask your parent to file a police report and report the loss to the school. We will make every effort to offer a loaner. Once a copy of the police report is provided, you will be assigned a new device. (In the event insurance is waived, the family will be financially responsible for the replacement.)
What if I break my device? For devices covered by the Chromebook Care Plan, in the event you break your Chromebook, give your broken device to your teacher. We will make every effort to offer a loaner while your broken device is being assessed to determine the extent of the damage. Once assessed, the device will be repaired or replaced as needed. (In the event insurance is waived, the family will be financially responsible for the replacement.)
What if my device is not functioning properly? If you are at home, you can try choosing the "shutdown" option, then reboot (turn back on). If that does not reset the device, turn in the device the next school day to your teacher. We will make every effort to offer a loaner until your device is repaired.
What do I do with the device at the end of the school year? You will receive instructions for checking in devices at the end of the school year.
Will I receive the same device each year? Yes! Chromebook travels with the student from 2nd grade onwards. Each device is checked in and completely refreshed at year-end to assure every student receives a high-quality device each year.
What if the device I receive is defective? Please fill in Tech Support Request form. Notify your teacher that the device is defective. You have 5 days after you receive your device for it to be qualified for exchange. We will make every effort to offer you a replacement device. If device is assessed defective, it will be treated as device damage and it will go through the standard loaner/repair process.
